Artificial intelligence is a set of technological solutions that enables the imitation of human knowledge and skills (including the ability to learn independently and search for solutions), as well as the achievement of results in performing specific tasks that are comparable to the results of human intellectual activity.

Artificial intelligence technology refers to technologies based on the use of artificial intelligence, including intelligent video analytics, speech recognition and synthesis, as well as advanced methods of intelligent decision-support.

The “AI Assistant” chatbot on the Unified Portal of Interactive Public Services, using artificial intelligence technologies, provides users with consultations and answers to questions on the use of electronic public services, as well as the results of certain types of electronic public services.

Artificial intelligence technology is used to improve user convenience, ensure prompt access to information, and simplify the process of using services. Information generated or recommended by artificial intelligence may not be guaranteed to be complete or up to date.

Users are also informed that responses generated using artificial intelligence are of a recommendatory nature, and that official decisions and legal information must be based exclusively on approved documents of the relevant government authorities. When necessary, users should refer to official sources.

Users are responsible for the independent and reasonable use of information generated by artificial intelligence.